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Residential proxy FAQ: answers before you buy

Short, factual answers about Nefo proxies: how they work, what they cost, how targeting and sessions behave, and what you may use them for.

Proxy basics

A residential proxy sends your traffic through an IP address that an internet provider assigned to a real home connection. Websites see an ordinary household visitor instead of a server, which matters for location-sensitive work. Read the longer explanation on the residential proxies page, or look up unfamiliar words in the glossary.

Datacenter proxies come from hosting facilities. They are fast and inexpensive, but their ranges are often recognizable as non-residential. Mobile proxies use 4G and 5G carrier connections. The comparison guides cover when to choose which.

Pricing, bandwidth and payment

  • Minimum order: 5 GB of rotating residential bandwidth for $4.50 ($0.90/GB). Larger packages cost less per GB, down to $0.53/GB at 10 TB, and contracts above 10 TB start from $0.30/GB.
  • Expiry: rotating bandwidth never expires and every purchase is a one-time payment, not a subscription.
  • Payment methods: card, Apple Pay, Google Pay, PayPal, Alipay, Binance Pay and crypto (BTC, USDT, USDC, ETH). Crypto and Binance Pay are at list price, card-type methods add 3.5%, and PayPal adds 5% plus $0.50.
  • Refunds: unused rotating residential and datacenter bandwidth is refundable within 7 days at the per-GB rate you paid, minus processing fees. See the refund policy.

The full price list is on the pricing page.

Protocols, sessions and targeting

  • Protocols: HTTP, HTTPS and SOCKS5, with UDP over SOCKS5 on Pool 1. Authenticate with a username and password or an IP allowlist.
  • Rotating vs sticky: a rotating session changes IP on each request. A sticky session holds one IP for a period you choose, from 1 minute up to 24 hours. Read how sticky sessions work.
  • Targeting: choose a country, and in many countries a state, city or ISP, using tokens in the username such as -country-us or -city-losangeles. Residential proxies cover 22,417 cities and 14,252 ISPs. See locations.
  • Concurrency: unlimited, so you can run as many parallel connections as your tool allows.

Setup details for your language or tool are in the API docs and the integration guides.

Acceptable use and support

Use Nefo for lawful work: public data collection, price and ad verification, SEO monitoring and QA. Spam, credential stuffing, payment fraud, phishing, malware distribution, attacks on networks, harassment and unauthorized access are not allowed, and accounts that break the acceptable use policy are suspended.

If your question is not answered here, ask on live chat or by email. The contact page lists every channel. Support is available 24/7.

What every account includes at no extra cost

  • HTTP, HTTPS and SOCKS5
  • Country, state and city targeting
  • Rotating and sticky sessions
  • A usage dashboard and exports
  • Live chat and email support

Need larger volumes, invoicing or custom terms? Talk to us.

Frequently asked questions

A residential proxy routes your connection through an IP address assigned by an internet service provider to a real household device, so websites see a regular consumer connection rather than a datacenter IP. Businesses use them for price monitoring, ad verification and market research.

Start with 5 GB. Keep what you don't use.

Residential bandwidth from $0.53/GB that never expires. Card, PayPal, Apple Pay, Google Pay, Alipay and crypto.