Status: resolved. A server fault on Pool 3 stopped its traffic for about two hours today. It has been fixed and Pool 3 is running normally again.
Who was affected
Pool 1 and Pool 2 were not affected. If you use Mix with Pool 3 included, some requests may have failed during that window.
What to do
Nothing needs changing on your side. Your proxy lines and sessions work exactly as before. If your scraper logged errors during the outage, retry those requests.
We are sorry for the interruption. If Pool 3 still looks wrong for you, message us in live chat and we will check your account right away. Pool details are on the residential proxies page.